Hello,
I am working with a data set where someone reviews a work item and approves it where it then moves to the next step in approval. There are several status' someone can choose, but only certain ones move it to the next queue.For instance, possible choices could be - 'approved' 'IGO' 'NIGO' 'On Hold' but only 'Approved' would move it to the next queue. Sometimes people are confused because 'IGO' and 'Approved' are essentially the same thing, so they will press 'IGO' then realize it didnt move and press'Approve' where it then moves to a new queue. Since I know that ANYTIME this happens, in the same queue it is a mistake, could I create a formula in a query where I say something like "If 'IGO' and 'NIGO' appear for the same [Event Operator ID] in the same [Event Queue] for the same [Work Item Number] the record with 'IGO' should be removed.
Please see attached picture of my column names so you can understand what I mean with the above. Any help would be sincerely appreciated.
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