Hello,
First off I am very new to access and learning "on my own" as I go, so I will probably be asking lots of questions here the next few months
My first question: In my query I have 2 columns. Column 1 is the Technician names and the names aren't really names but instead a 5 digit number followed by the company that the technician works for (example "98701 - Slapstick, 98702 - Slapstick, 98703 - Slapstick and so forth") these tech names get repeated many times as customers turn in complaints or kudo's, thus generating a new record. Column 2 is a number that will always be either "nothing,1,2,3,4,5" that corresponds to how well or poorly a technician did. What I need help in doing is making a Column 3 and 4 with column 3 counting the number of times that "the first 5 values in column 1 of the same technician" (IE how many times 98701 appears, how many times 87702 appears) appears in the table and column 4 giving me an average of all the numbers in column 2.
Any help would be greatly appreciated, but remember I am learning still. Thanks in advance.