I have a database with all of our customer within it.
When a customer places an order, they get a unique order number.
I have started to scan each order (PDF), number the file accordingly, and you are able to open the customers order in PDF from within Access (Thanks for the help from this site with that).
My latest problem comes from pictures relating to customers orders - I get pictures:
1. Before we do work
2. After we do work
3. When there are problems with the work (service)
4. Sent in from customers to show problems
Today I came across a customer that had a problem before and they are saying it is happening again.
I know there were pictures taken, but I cannot find them - They could be in an email as an attachment, on another computer, on a phone as a picture or text, etc.
I want to put all the pictures related to a customer in one location and easily be able to see them with a click - possibly when you are looking at a customers record in the database.
With the PDF's process above, it was fairly simple because there will only be one PDF that is numbered the same as the order number.
With pictures, there could be multiple pictures of the same place, they could be associated with multiple orders from the same customer, and there may not be any pictures at all.
My first thought was to put the pictures into a folder and have access just open that folder with a click of a button.
Again, naming the folder poses some problems... customer names are often duplicated (Smith comes to mind), customers may have 10 orders and pictures from all or none of those orders (we really don't care, cause they are all usually pictures from the same house).
Because of the number of pictures, I would like to try and avoid "processing" each picture (Adding it to a database, renaming it very specific, etc.) - that's why I thought I could make the folder, drop the pictures in the folder, and somehow reference that to the customer record.
Is there another idea/process that might help or make this easier?
I tried searching around, but I really didn't see any other topics that were similar.
Thanks
Chad