One User Not Getting Access to Data

[tcg]

We have 5 people sharing an Access application. The database is split; the backend file is on a central server, and each user has a copy of the frontend file on their machine. The application runs a query on load and populates the forms on the page with data. However, one of our users does not get this data...just a blank form. This problem is only fixed if they are the first user to access the program, in which case it locks everybody else out. So essentially, she can get in if nobody else is and locks everybody else out, and she cannot get access to the data if anybody else is in. The user's settings are set on "Shared" mode.

[tcg]

Also, even if the front-end file on the server is copied and pasted onto their machine we still run into the same issue. I'm not sure if there is a setting of some sort on the machine causing this.

[Welshgasman]

Well to me that would infer she is trying to access the BE exclusively?, but that is as much as I can offer, sorry.
Google how to open exclusively and take it from there?

[tcg]

Thank you, I'm just confused as to why it is operating like she has exclusive rights when it is in Share mode.

[Welshgasman]

Well, as it is only her, I'd hazard a guess it is something to do with her PC.?
If she uses another PC, does it still happen?

https://www.google.com/search?q=access+setting+for+open+exclusive&ie=utf-8&oe=utf-8

All options appear to have to be selected as exclusive?

[tcg]

We are pretty sure it's related to this: https://www.devhut.net/access-lock-file-issues/ . I appreciate your help.

[pbaldy]

Post 6 was moderated, I'm posting to trigger email notifications.

[Welshgasman]

See post 12 here then.
https://www.access-programmers.co.uk...update.320898/