Are you sure that is the issue? I've dealt with something like this before, but it was about not getting records that were time stamped on the end date. That is because if you don't specify a time on that date, the cutoff is midnight, and that is because date values with no time default to 12:00:00 AM. If you get no records then I suggest testing by inputting times into your parameter prompt and see if that makes a difference. If it doesn't, there is something else wrong. Your pics don't prove that there is a time component to the data in your date fields either (at least values that are not just defaults).
The more we hear silence, the more we begin to think about our value in this universe.
Paraphrase of Professor Brian Cox.