Hello Everyone,
This is my first post excuse my noobness
My question is I have a table that gets information imported from Avaya CMS Supervisor. It provides me with the information below: Agent Name - Login Time - Logout Time - Login Date. I need to be able to perform the items below
- Look up an agent name (Below example "Agent 1")
- Look at the earliest login based on the date (Below example = 7:30AM) Note* Our agent sometimes have to login multiple times a day for various activities.
- Compare earliest login time to start schedule (Agent 1's start schedule is at 7:00AM so formula would be something like Login Time 7:30AM <= 7:00AM if false mark late)
My questions are what are some good ideas to get this accomplished. Is Access the right tool. I've tried Excel but date/time calculation is a pain. Would I need a another table that had the agents and their start times listed ?