Hey everyone!
I've been asked to come up with a method of tracking outbound calls for my company. This is a new job for me and I'm aiming to impress.. but I'm a touch out of my element so I'm not trying to reinvent the wheel here.
I've found this starting point:
http://office.microsoft.com/en-us/te...010206879.aspx
but I'm having difficulty conforming it to function the way I need it to.
Basically, I want the applet to
-store the employees name
-store customer names that were called
-a checkbox for whether or not an appointment was set
-a textfield storing an appointment date/time [if applicable]
-four radiobuttons to select which area of the business the call pertains to
..the employees would submit new values everyday, and ideally I would like the data to be accessible in a real time line graph.. am i getting greedy here?
I totally assumed this would have been done and redone before and that there would be a plethora of templates to choose from online, but for the most part my search has been fruitless and the only solid lead is the one posted above.
I have some q-basic experience.. and i took a turbo pascal class in hs.. other than that im adrift here, and could use a helping hand. Im defiantly not expecting anyone to do it for me,, but if you can point me in the direction of a better launching point i would be eternally grateful.