nice find bald one; budman you just need to understand bureaucracies - and Microsoft is a huge one - and not the only one; the paid support is different than to report the bug - 2 different things... the folks answering the tech support line charge what they charge - - they have no idea as to development issues.... maybe in a perfect world but not in a bureaucratic world... there's been a variety of "oops" such as this across the decades I've dealt with technology releases and not just from Microsoft.... It is a reason a lot of us tend to hang back and not jump on the new release - it is the difference between 'leading edge' and 'bleeding edge'....I once had the misery of being involved in a beta test and it screwed up my registry but that's another story.... for us old salts this is just the way it is and always has been - not fun and not an excuse but one learns to manage thru it......assuming you do your updates as Microsoft passes them out the fix will appear sometime.....