Cool cool. Last thing I require for this thing is a somewhat complex graph I need to make, but I don't know enough about Access for it.
Here's the context: There are several providers, in this case I just need 3, all phone companies: CANTV, Movistar and Digitel. The field name is "Provider".
There are several affected services, in this case I just need 2: POS (point of sale) and Communications. The field name is "AffectedService"
Normally in counts I tend to use the ID of the incidents, just called "IncidentID".
The table in which everything is located, is simply called "TableMonth"
The thing I get confused by is that, for making the graph, I would need a query (or queries) that'd show how many POS and Communication failures there where for CANTV, and then for Movistar, and lastly for Digitel. So the end result would be something like:
It's probably easier than I'd think and I'm asking something quite dumb.
Though I'm pretty sure the next thing I need (Average of duration of all failures for POS and Comm for all 3 providers) in fact more difficult. But this first.
Also, none I've said is confidential, just clarifying 'cause I feel someone would say that or something.