This is a customer service form to record who, what and when in a database. I have a form entitled "Service Record" for this. On it their are multiple combobox and textboxes as well as autofilled textboxes depending on some of the comboxes. At the very top there is a basic textbox to enter the "Sales Order Number". There is a box for the "Issue" and then the "Solution. At first I would like the employees to enter all of the information on the form except for the "Solution". Later I want to revisit this customer service record by typing in the sales order number and having everything pulled back into the form to either update or finish filling it out. Is there a way to do this and how?
Thank you for any help!