Hi Guys
I am an intermediate Access user from days gone by and have started to use it again for a charity.
I have been asked to produce a CRM database with a number of different functions.
I want to create a form that allows me to search for an individual customer (either by URN, First Name, Surname or Postcode) and for the individual record to be displayed underneath the form. I then want to be able to have a place where I can details what has been discussed with that client and who has spoken with them. Each of these entries would then be stored with their own URN whilst also showing the customer number, details of the exchange and who has entered the information. I need this for audit purposes.
Can anybody help with some advice??
Thanks in advance.
Matt