I suggest a list of Case Events so that you
can get some uniformity/consistency in the Event Names, and include a Notes/Comments area for related text free form.
The more order /discipline in the fields/structures the more you can do with queries etc.
With free form, you have to parse/scan/manipulate fields .
I don't mind doing that, but I'm working now with Access 2010, and it doesn't appear that I have the option of saving as .mdb? I'll attach the 2010 version just in case.
For our purposes - yes, every case involves an expert. We are the expert party.