Application Startup Problem

[Bob P]

Just a quick background on problem. I am not an access expert, but trying to learn. I have been at current job for about 3 weeks. There is nobody here that can help, nor access to any previous employees to ask this question - so I am turning to all of you to POSSIBLY give me some direction as to where to look.

There is an Access database that is used within the organization and many people have access to it. I installed the application on a new pc, and when I click on the icon - it says "Couldn't find the proper CD-ROM. Check the drive & Try again.

None of the users utilize a CD-ROM to run this application and I cannot figure out where to even look to resolve this error.

I know this is probably VERY vague - but again I am new to Access and have no clue as to what/where there would be a setting looking for a CD-ROM!




Thank you in advance for any help that is provided!

Bob

[RuralGuy]

What did you do to "install" the ap on the new PC?

[ranman256]

It should NOT be asking for a CD rom.
Are you sure MS ACCESS is installed on that new PC?
Can you open the app by holding the shift key (thus skipping any code involved) ?

[Bob P]

Well, here is the scoop. I work for the gov't and they have an APP Catalog. I clicked on the application there, it asked for my Administrator ID & password and it went through the motions. It said at the end program already installed on pc. When I look at the the folders, there is a folder with the application name. i copied the icon off one users desktop and placed it on the others. That is how the install went

If I hold the shift key down and click icon - MS Access starts and I see two Forms, but see no databases. If I click on one of the forms, I get the CD-ROM error again!

[RuralGuy]

The fact that the APP opened when you used the <SHIFT> key says Access is installed. What is the .EXT of the APP File? .MDB, ACCDB, ???

[Bob P]

Well, I hope I am looking in the correct place - if I look behind the icon (properties/shortcut) - it looks like it is a .MDE file

[RuralGuy]

.MDE is a *RUN ONLY* program made with Access 2003 or <. Any chance there is an .MDB in there too?

[Bob P]

Dont see one - however I check the icon of the users who can run the application, and theirs all say the same thing. I believe the application is running like it should - I mean if I click OK on the error - the application screen does come up enabling the user to key in a social sec # or name, it just cannot find any results - it is almost like the program is not pointing to the database, but looking for a CD-ROM.

I may need to call the STATE (who controls everything) to get some support - this is beyond my knowledge of Access - LOL!

[RuralGuy]

Okay, good luck. It sounds like it is a split db and you don't have access to the backend.

[Bob P]

Okay, good luck. It sounds like it is a split db and you don't have access to the backend.

I think you are correct - I have found there is a directory on the server that the users that can access the database have access to, but I do not.

THANK YOU!