is there a way to setup a query that will show data for after hours and weekends? How would I create a query that would show you how many hang-ups and voice messages happened after hours.
hours of operation are 6:00 AM - 4:30 PM would have to do this on the [Date & Time Left] field. ( this isn't my database, I was just told to create some reports on it)
Code:
SELECT [Message Tracking].[Date & Time Left], [Message Tracking].[Date Returned], [Message Tracking].[Customer Type]
FROM [Message Tracking