Report not displaying installed font correctly

[Thomasso]

Hello,



I installed a 3rd party font to use with my MS Access reports. Specifically "Open Sans" available here: https://fonts.google.com/specimen/Open+Sans

The font is installed correctly as far as I know, I can work with it inside Access without any issues. I use it in all the forms and reports. Also when I print a report on my paper printer, the font is displayed correctly.

The problem appears when I try to export the report to PDF:

DoCmd.OutputTo acOutputReport, strReportName, acFormatPDF, strDestination

(strReportName and strDestination are variable that I pass to the function)

The font is changed for "Courier". When I try to print with "Adobe PDF", the print fails and says "missing font". However I double checked that the font is installed.

Any ideas what might be causing this issue?
Thank you.

Tomas

[ranman256]

Is it a TRUE TYPE font?
if you dbl-click it in c:\windows\fonts, it will display correctly?
does the font show correctly in Report Design?

[Thomasso]

Is it a TRUE TYPE font?
if you dbl-click it in c:\windows\fonts, it will display correctly?
does the font show correctly in Report Design?

The font shows correctly everywhere (report design, report preview, printed on paper.....). Everywhere except PDF exported file.

Yes it also opens up correctly in c:\windows\fonts.

Not sure how to tell if it's a true type font.

[CJ_London]

Perhaps you need to add the font to adobe (no idea how as I don’t use it)

[Thomasso]

Perhaps you need to add the font to adobe (no idea how as I don’t use it)

That was my assumption as well, but it doesn't work in Windows native PDF either. I tried:

• DoCmd.OutputTo acOutputReport, strReportName, acFormatPDF, strDestination (native Windows PDF)
• Open Report > Print > Adobe PDF

However, if I do Open Report > Print > My actual laser printer, then the font works correctly on the paper.