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How to mark a thread as solved

  1. #1
    Matrix's Avatar
    Matrix is offline Admin
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    How to mark a thread as solved

    Please note that this feature is only available in on-topic Access Forums.

    If your question has got a workable answer, please mark your thread as solved by using "Thread Tools -> Mark this thread as solved", see image below. This menu is a toggle, you can mark a solved thread as unsolved too.


  2. #2
    Matrix's Avatar
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    Many threads have never been marked despite that they were obviously solved. To make this feature more useful, we have made a change: all participants of a thread can mark it as solved, but if you are not OP, please only use it when OP stated it clearly.

  3. #3
    Al77 is offline Novice
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    Where EXACTLY is this 'Solved' option? I'm damned if I can find it!

  4. #4
    Matrix's Avatar
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    Can you see the screenshot in my first post? Please note the menu is only available in on-topic Access forums, you can't see it in this thread.

  5. #5
    Al77 is offline Novice
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    I CAN see the screenshot but still none the wiser as to how to find 'Thread Tools'

    Correction, just found it - I thought it was available from within EACH entry, not just at the top of each thread!

    Thanks

  6. #6
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    Ancient Dragon is offline Novice
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    Odd that it isn't available in Forum Support.

  7. #7
    Matrix's Avatar
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    It's by design. We clean up the forum support section regularly, it's better to only keep threads that is helpful to other members.

  8. #8
    msmithtlh is offline Advanced Beginner
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    I had trouble finding "thread tools" too. When I clicked on "add a tag" the thread tools appeared at the top of the thread. Seems like this should be available any time you are in a thread.

  9. #9
    Matrix's Avatar
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    Yes, the "Thread tools" should always be available in a thread, you can't see it if you don't click "Add a tag"? "add a tag" and "thread tools" are completely unrelated.

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