I help run the web sites at work, and I have a situation that I would appreciate advice on concerning our Access database that stores our data. Throughout the day we have leads posting to our Access 2010 database on our Internet sever. All too often I am observing that the temporary .ldb file persists, and as a consequence, I start receiving complaints that workers accessing the database through a CRM are unable to update their work. In response I have had to restart the web service in order to eliminate the lock file. I have read that the .ldb file can be opened with a hex editor upon, for the purposes of determining what user might have been accessing the database at that time. However, when I follow that process the only info present within the file is the user Admin and the Server Name. This is obviously of no value for troubleshooting. Thanks in advance for any insight you can provide on this issue.