To All,
I hope everyone is well. I recently used the "Collect and Update Data via Email" option in Access. The request sent out was an "HTML Form" to "Update Existing Information" and was set to "Automatically Process Replies". I have been getting feedback from the team members but it looks as though only some of the fields are actually updating in the database even though the status in Outlook reads "Collecting data using email was successful". After reviewing the email forms from individuals that were not fully updating, I noticed that the fields that were not coming across in the forms were greyed out; they did not look like the fields that were being imported. I am a Windows user but believe a number of the team members use Mac. Could this be causing the problem? I can't find anything on the web about anyone experiencing the same problem. In advance, thank you for your time and efforts.