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  1. #1
    PATRICKPBME is offline Competent Performer
    Windows 7 64bit Access 2010 64bit
    Join Date
    Dec 2016
    Posts
    171

    Tracking email in Access


    I have an Access form which incorporates a client's email address. Clicking on the link opens up Outlook so I can send the email. I am wondering if there is a way to (1) store and track each email in the database and (2) when the client responds have that response go into the database as well. I am skeptical that #2 is possible but am coming to the experts nonetheless!

    Thanks in advance.

  2. #2
    June7's Avatar
    June7 is offline VIP
    Windows 10 Access 2010 32bit
    Join Date
    May 2011
    Location
    The Great Land
    Posts
    52,896
    VBA can extract and save details of email into separate fields (From, DateSent, Body etc).

    Access can even link to Outlook Inbox folder.
    Last edited by June7; 07-30-2020 at 04:55 PM.
    How to attach file: http://www.accessforums.net/showthread.php?t=70301 To provide db: copy, remove confidential data, run compact & repair, zip w/Windows Compression.

  3. #3
    trevor40's Avatar
    trevor40 is offline Advanced db Manager
    Windows 7 64bit Access 2010 64bit
    Join Date
    Feb 2014
    Location
    Australia
    Posts
    402
    Hi there,
    You can use VBA to record your outgoing email records in a table. ppl here can probably help you with that.

    You will probably need to use VBA code to check an incoming email in outlook, compare it to your list of clients and if listed record the email details. VBA can run in outlook and update access as required. I have never needed to do this, your best bet would be an outlook VBA forum.

Please reply to this thread with any new information or opinions.

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