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"The command or action "SendObject" isn't available now." error

  1. #1
    Poohbear0471 is offline Advanced Beginner
    Windows 7 32bit Access 2010 32bit
    Join Date
    Oct 2012
    Posts
    50

    "The command or action "SendObject" isn't available now." error

    I have a split database (.accdb format) for Access 2010, running on Windows 7. This inlcudes a button to trigger a macro to copy the current record to an email.
    Out of 17 users, I have one getting the error message "The command or action "SendObject" isn't available now.". I've checked that the file location is set as a trusted location, network files are trusted, network locations and subfolders are trust, and macros are enabled without warnings.


    As far as I can tell, all of her settings match mine, so I'm not sure why she's getting the error message. Suggestions?

  2. #2
    Minty is offline VIP
    Windows 10 Access 2016
    Join Date
    Sep 2017
    Location
    UK - Wiltshire
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    1,360
    Daft question - does she have a default mail client set up ?
    DLookup Syntax and others http://access.mvps.org/access/general/gen0018.htm
    Please use the star below the post to say thanks if we have helped !
    ↓↓ It's down here ↓↓

  3. #3
    Poohbear0471 is offline Advanced Beginner
    Windows 7 32bit Access 2010 32bit
    Join Date
    Oct 2012
    Posts
    50
    Good call. No, she did not, but we set that she's still getting the error. I also just discovered she's the only one of my team with Windows 10.

  4. #4
    Minty is offline VIP
    Windows 10 Access 2016
    Join Date
    Sep 2017
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    UK - Wiltshire
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    1,360
    Assuming you have rebooted, I see no good reason that wouldn't work.
    I use Win 10 but to be fair, normally use outlook automation for sending email.

    Might be worth doing a repair on the access install in case it expects the email client to be present when it's installed?
    DLookup Syntax and others http://access.mvps.org/access/general/gen0018.htm
    Please use the star below the post to say thanks if we have helped !
    ↓↓ It's down here ↓↓

  5. #5
    Poohbear0471 is offline Advanced Beginner
    Windows 7 32bit Access 2010 32bit
    Join Date
    Oct 2012
    Posts
    50
    We're moving to Outlook, but no estimate on when that's going to happen yet. Fortunately, it's a minor part of the Db, so I have her just popping a screen cap into the email for now. Thanks!

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