Originally Posted by
rpeare
Your approach depends on your source.
For instance the phone system I work with generates a log in a text file format, I parse that to get the caller ID information I want. All I need in that case is an appropriately shared drive on a local network. Nothing crazy is needed (filesystemobject commands used to parse the text file). If your phone system does not generate or is not capable of generating a call log in a text file format you would then have to start looking into more technical solutions.