Hello,
I have a form with various client information and outstanding balances. I have already setup the code that writes out the Outlook e-mail with the outstanding balance and payment request.
However, I am trying to take the level of automation one step further and want to integrate an automatic reminder e-mail. I am familiar with what is needed to set-up automatic reminders. Most importantly, I want the reminders to continue the original e-mail chain. I do not want to create a new chain every time an automated e-mail goes out to a client. Is this possible and if so, how? I have looked all over and have not found anything relating to this.
Thanks! I have learned a ton from this forum and hopefully you guys can help me out with this.
Peter