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  1. #1
    kattatonic1 is offline Advanced Beginner
    Windows 7 32bit Access 2010 32bit
    Join Date
    Jul 2013
    Location
    Toronto, Canada
    Posts
    77

    PDF or XPS button intermittently producing zoomed in results

    I've been trying to find out if there are known issues with this button [PDF or XPS], Access 2010. I can't find anything.



    We were sending a report to PDF easily and often for about 2 years -- until this week. Suddenly it is occasionally producing a PDF that appears to be a zoomed-in version of the report; print is larger; right side and bottom are cut off. It is a single-page, landscape report. The users never change the page layout. The report appears perfectly normal in Access. They click [PDF or XPS] and the PDF produced is wonky. All PDFing from all other software appears fine. Today I witnessed user produce a wonky one --> No settings were changed in Access or any other software --> Next one was fine, same report, same data. Rebooting doesn't appear to make any difference. Intermittent errors make me crazy.

    Any help or advice appreciated!

    Kay
    from Toronto where spring is finally springing

  2. #2
    kattatonic1 is offline Advanced Beginner
    Windows 7 32bit Access 2010 32bit
    Join Date
    Jul 2013
    Location
    Toronto, Canada
    Posts
    77
    Update: It has not happened since. We just sometimes got wonky PDFs several times over 2 days, and now we're not. Nothing was changed. I would still like any clues if anyone has any. You just know it's going to happen again sometime.

    Kay
    from humid Toronto

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