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FOLLOW UP DATABSE
I need to design a database that make a follow up of pending issues. What do you suggest ??
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Please elaborate on what you are trying to do. For example, is this project-related, or is it a help desk/support desk thing? If it's for project issues, is it for just one project or for many? What data elements do you need to track?
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I have to follow up issues, by dates and users. I ve just created a table to add the new issues and 2 queries, one to follow up all the "pending" issues by user and another that shows all the pending ordering them by date. What else can i offer to the users to follow up their issues ??. I want to do it well since it s for mi boss's boss so i want to do something more clever than that. :-))
i ve started with a table that has these fields:
AUD_CON_INT (AutoNumber)
AUD_NOMBRE (Text)
AUD_FECHA_INICIO (Date/Time)
AUD_RESPONSABLE (Text)
AUD_CIERRE (Date/Time)
AUD_OBSERVACIONES (Text)
AUD_STATUS (Text)
Thanks and Best Wishes!
Gabriel
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