A user, running XP Pro SP3 was recently upgraded from Office 2003 to Office 2010. Now, with Windows Explorer, the user navigates to:

\\ServerDomainName.us\shares\a\apu-ph\cr-m_a\M_B_d (folder)
then double-clicks on:

M_B_D.MDB (file)

...as her long-time habit with Access 2003...within the above folder, but Access 2010 does not open the file and, instead, displays the following ('Red "X"') error message:

<Begin Quote>

Windows cannot find "\\ServerDomainName.us\shares\a\apu-ph\cr-m_a\M_B_d\M_B_D.mdb". Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search. ("OK" button)

<End Quote>

MS Access 2010 will open the file without issue if Access 2010 is launched first, followed by "File --> Open" from the menu, and navigating to the file.

User is one (1) of 20 users who were recently upgraded to MS Office 2010; all 20 are running XP Pro SP3, but the other 19 users have no issues double-clicking on a 'UNC located' (\\server\share\...) filename from a Windows Explorer window.

While the above work-around is temporarily sufficient, the 'real' reason needs fixing. Searches on the internet have not shown an answer to this issue so far.

Any ideas or suggestions would be greatly appreciated.


- Cat