Good afternoon all,
I'm working on a rather hefty report that needs to display 4 items over a 12 month period. It is a tracking report for a customer service department, and will track the CS representative's number of calls, productivity, quality, and average call time on a monthly basis.
Essentially, 48 data fields per rep, for about 60 representatives.
I've got a functional table, form, and basic query, and I can get the numbers to display fine and well on the report. It's pretty basic.
Where I'm running into trouble, is the apparent limitations of using a chart/graph on a report. I seem to be limited to 6 data points, which makes reporting for 12 months something of a pain.
Is there any added functionality I can find for Access reports in the form of an add-on?
Otherwise, I believe my best option is to link the Access data table to an Excel sheet and do my graphing there.
Thank you for your advice and assistance,
-Tomn
www.thelazercat.com