Caller ID

[amerr]

Hi all,



I am creating a database for my business (would consider myself an intermediate access user) and would like my database to interact with my Caller ID. I have a fax voice modem hooked up to the pc and currently get the caller id display on my phone. I would like the fax/voice modem to get the caller id and automatically open that customers record. Have been messing about with 3rd party software and it shows the caller id ut cannot get it to interact with my database.

Please Help
Amer

[ajetrumpet]

these things are tough. there are articles on the ms kb site about using the COM ports to call from your computer. If you care to do research on the subject, that is the place to start.

Here is the article I read years ago when i set up an automated dialer in access using COM: http://support.microsoft.com/kb/148857

and it came from: http://www.google.com/#sclient=psy&h...664e7e8c090ddc

[amerr]

Hi Ajetrumpet,

sorry i should have said i only need it for incoming calls, i don't need it to do anything for outgoing calls. When a customer calls me i would like their number to be sent from the fax modem to the database and search for that phone number and display their record

[ajetrumpet]

the point, buddy, is that I don't know HOW to do it. you're asking a tough question. hence, the answer is probably not gonna be found on a forum like this. read those articles and google it.

I'm pretty sure you'll have to get involved with your computer's COM ports.

I can't help ya past this pt because I don't have the answer. good luck!

[amerr]

Woohoo got it sorted

[captain747480]

Woohoo got it sorted

Would you care to share what you did to get it sorted?