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  1. #16
    acunaca is offline Novice
    Windows 10 Access 2016
    Join Date
    Aug 2017
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    1

    Access Version


    I seem to be having the same problem, on some computers but not others. How do I tell which version of access I have. In the "About Access" it states 2016 MSO(16.0.7127.1021) 32 bit. If I go to Office Updates and then view updates it states the latest version is 1707. But how do I tell if I am on that version?

  2. #17
    John_G is offline VIP
    Windows 7 32bit Access 2010 32bit
    Join Date
    Oct 2011
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    Ottawa, ON (area)
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    2,615
    Select File - Account; under "Office" you will see the version you are on.

  3. #18
    Lee63 is offline Novice
    Windows 10 Access 2016
    Join Date
    Aug 2017
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    So we're about 5 weeks out from this identified regression. I see that build 1708 is out but that build still has the problem. Any update on when this might get addressed? We're starting to see "other" impacts related to Outlook 2016 and BitLocker due to staying on these back versions. We've had to fall all the way back to a June 13 build 1705 (8201.2102) in order to address the additional issues that are cropping up.

  4. #19
    CJ_London is offline VIP
    Windows 10 Access 2010 32bit
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    Mar 2015
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    11,397
    not sure if it helps - but according to this it is now fixed

    https://support.office.com/en-us/art...a-ff7e5974a570

  5. #20
    Bellafigura is offline Novice
    Windows 10 Access 2016
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    Jan 2018
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    Thumbs down Fixed for some, maybe, but not for others...

    Quote Originally Posted by Ajax View Post
    not sure if it helps - but according to this it is now fixed

    https://support.office.com/en-us/art...a-ff7e5974a570
    In my previous Build, 1705, which was part of 365 Small Business Premium edition, the scrolling function was fine. On upgrading(?) to Build 1708 in 365 ProPlus edition it stopped working as described earlier in this thread. The hyperlink quoted says the issue is fixed in Build 1709. Adopting the work-around suggested in other threads – which simply involves adding some VBA code to the modules in question – doesn’t completely solve the problem: dragging the slider still doesn’t work.

    The difficulty is that apparently I can’t upgrade from Build 1708 to Build 1709 in 365 ProPlus. Clicking ‘Update Now’ results in a message saying the program is already up to date. Grrr!

    Any thoughts, anyone? It’s 2018 and surely MS ought to have solved this by now – for ALL editions of Access.

  6. #21
    pbaldy's Avatar
    pbaldy is offline Who is John Galt?
    Windows XP Access 2007
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    Feb 2010
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    Nevada, USA
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    22,518
    Post 20 was moderated; I'm posting to trigger email notifications.
    Paul (wino moderator)
    MS Access MVP 2007-2019
    www.BaldyWeb.com

  7. #22
    John_G is offline VIP
    Windows 7 32bit Access 2010 32bit
    Join Date
    Oct 2011
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    Ottawa, ON (area)
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    2,615
    I'm on version 1711 of Office 365 (not ProPlus) - still not fixed.

    Here is the VBA code I use for scrolling in a continuous form; it works fine.

    Code:
    Private Sub Form_MouseWheel(ByVal Page As Boolean, ByVal COUNT As Long)
      On Error GoTo errproc
      If (COUNT < 0) Then
        DoCmd.GoToRecord , , acPrevious
      ElseIf (COUNT > 0) Then
        DoCmd.GoToRecord , , acNext
      End If
      Exit Sub
    errproc:
      Err.Clear
    End Sub
    Count is always a positive or negative multiple of 3; it doesn't seem matter though - the +/- is always right.

  8. #23
    John_G is offline VIP
    Windows 7 32bit Access 2010 32bit
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    Oct 2011
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    Ottawa, ON (area)
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    2,615
    ...dragging the slider still doesn’t work.
    From what I can see, dragging the slider does work, i.e. it does move the records shown on the screen, but you have to click on any record to make the cursor into the screen view as well.

  9. #24
    Bellafigura is offline Novice
    Windows 10 Access 2016
    Join Date
    Jan 2018
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    3
    Sorry to correct you, John_G, but in my case at least - and using exactly the same code - the slider doesn't work normally. You can drag slightly below or above the slider and the slider follows, erratically, and the form scrolls. This is no great hardship but it lacks the precision of a correctly-operating slider. Clicking on records, as you suggest, makes no difference.

  10. #25
    Bellafigura is offline Novice
    Windows 10 Access 2016
    Join Date
    Jan 2018
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    3
    At last! Today I updated 365 ProPlus Version 1708 to Build 8431.2215 and the scrolling problem seems to have been fixed. Now to rem out all that pesky workaround code from my continuous forms (not deleting it yet in case this is another MS false dawn...).

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